Frequently Asked Questions

Frequently Asked Questions

Are your items 3D printed?

Yes! All Chaos & Filament products are designed and produced using 3D printing technology.

Are your products made to order?

Most items are made to order unless otherwise noted.

How long will my order take?

Small items typically ship within 3–10 business days.

Larger items and custom orders may require 5–14 business days.

Please note that production time is separate from shipping time.

Do you offer custom orders?

Yes! We love custom projects.

Please email us at chaosandfilament@yahoo.com with details about your idea.

What material do you use?

Most products are printed using high-quality PLA filament.

Specific materials may vary depending on the product.

Why does my item have visible lines?

Minor layer lines and slight variations are normal characteristics of 3D printed products and are not considered defects.

Do you sell completed beadable pens?

No. Most products are designed as supplies, accessories, attachments, toppers, displays, and components for makers and crafters.

How can I see new products?

Follow us on TikTok @chaosfilament5 and watch live showcases featuring our products on @sparklesbysisters3.