Important Information

Thank you for supporting Chaos & Filament!

All items sold by Chaos & Filament are designed and produced using 3D printing technology. Please review the information below before placing your order.

Production Times

All products are made to order unless otherwise noted.

• Small items typically ship within 3–10 business days.
• Larger items and custom orders may require 5–14 business days.
• Production times may increase during holidays, sales, or periods of high order volume.

3D Printed Product Characteristics

3D printed items are not injection molded and may contain minor layer lines, slight surface variations, or small imperfections that are normal to the printing process.

These characteristics are not considered defects and are part of the unique nature of 3D printed products.

Colors

Actual product colors may vary slightly from photos due to filament batches, lighting, monitor settings, and screen displays.

Handmade & Made-to-Order

Each item is individually printed and inspected before shipment. Slight variations may occur from item to item.

Custom Orders

Custom orders may require additional design time and communication before production begins.

Due to the personalized nature of custom items, custom orders may not be eligible for cancellation once production has started.

Safety Information

Some items may contain small parts and are not intended for children under 3 years of age.

Adult supervision is recommended when using products around young children.

Shipping

Shipping times shown at checkout reflect transit times only and do not include production time.

Please allow adequate time for your order to be printed, processed, and packaged before shipment.

Questions?

If you have questions about a product, custom request, or order status, please contact us before placing your order.

Thank you for supporting our small business and helping us turn creativity into reality, one layer at a time. 💜🐙